Thank you for shopping with us! We want to ensure your experience is as smooth as possible, so please take a moment to read our shipping policy.
1. Shipping Methods
Free Shipping:
Eligibility: To qualify for free shipping, your order must meet a minimum purchase amount of $49, excluding taxes and shipping fees.
- Shipping Locations: This offer is valid for deliveries to addresses within the contiguous United States. Unfortunately, we cannot extend this offer to Alaska, Hawaii, or international destinations at this time.
- Delivery Time: Free shipping typically takes 5-7 business days from the date of shipment. Please note that delivery times may vary based on your location and any potential shipping delays.
- Exclusions: Some products may be excluded from this offer due to their size or weight. These exclusions will be clearly indicated on the product page.
- Returns: If you return an item that was part of a free shipping order, your refund will be adjusted to reflect the original shipping costs incurred if the total purchase falls below $49 after the return.
Standard and Expediated Shipping:
We offer a variety of shipping options to meet your needs. During checkout, you will be able to select from the following shipping methods:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Express Shipping (1 business day)
2. Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your items and your delivery location. You can view the shipping rates before finalizing your purchase.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees, duties, or taxes may apply and are the responsibility of the customer. Please check with your local customs office for more information.
6. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us within 14 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue.
7. Address Changes
Please ensure your shipping address is correct at the time of checkout. We are unable to change the shipping address once an order has been processed.
8. Returns and Exchanges
For information on our return and exchange policy, please refer to our Return Policy Page.
9. Contact Us
If you have any questions regarding shipping, please feel free to reach out to our service team through the methods on our Contact Us page.
Thank you for choosing us! We appreciate your business and look forward to serving you.